Really “strategic” communications!

In an analysis of the speech John Brennan delivered yesterday about the Obama administration’s anti-terrorism efforts, Steven R. Corman notes that one of the five elements seems to be “stop framing this as a  conflict of interests and start framing it as a pursuit of common interests.” In my view, this is exactly the point of public relations, and I find it interesting to see this principle so central to the administration’s new policy. Thanks...

Storytelling, Public Relations and The Drum Beat… a wealth of suggestive cases from the world

As our global public relations community intensifies its discussion and analysis of the storytelling approach to organizational communication, may I strongly suggest you make good use of this link to the just distributed issue of Warren Feek’s The Drum Beat newsletter, entirely dedicated to storytelling? As editor Kier Olsen DeVries writes in his introduction: This issue of The Drum Beat focuses on stories, asking: what do we mean by the use of oral history, or...

Show me the money? A challenge for PR

For the last 50 or so years, advertising money has made the world go round.  Despite the fact that Viscount Leverhulme (or was it John Wanamaker – either way, both were early pioneers of advertising for their companies) is quoted as having said: I know that half of my advertising budget is wasted, but I’m not sure which half The fact that half of the spend was considered to be worthwhile was enough to compensate...

Cultural diversities [sic], isn’t it implicit?

As early as my teenage years, I claimed that every family is a kingdom with its own culture and language.  It only took the annual debates over which grandmother’s stuffing recipe should be used for the Thanksgiving turkey to convince me. For this reason, I’ve always thought that intercultural relationships have one important, yet terribly underestimated, thing going for them. When two people from the “same” culture fall in love, they assume that the other...

On Berlusconi again: when advertising and information find a synthesis and fiction becomes the only reality

Some of my international friends and colleagues have been probing me in these weeks to try and rationalise, from a communicational perspective, what is going on in my country. A country which sees a priapist Premier, I wouldn’t say merrily… but certainly successfully, thrive through a national as well as global, ongoing now for months day-in-day-out reputational storm which has -yes!- turned him into the laughing stock of most global and national elites (including his...

Who should be dealing with the sponsoring of online conversations?

A sponsored online conversation is loosely defined as ‘the practice of paying a blogger to post about your brand’. This is how Bateman Group’s Bill Bourdon begins a post in which he argues with what appear to me to be solid arguments that, while it is true that this practice should be considered as paid media and therefore fall in the territory of advertising agencies, it is also true, Bourdon adds, that quote yet, how...

Test of the Twitter Broadcasting System

One of the arguments of the proponents of social media is that the audience reigns, choosing which content it wants to consume. Broadcasting is bad, the logic goes, because it doesn’t target messages to specific audiences and doesn’t allow them to choose the desired content. On that basis, my admittedly limited experience with Twitter makes me feel like many of the people on the network are guilty of the same crime, except worse: at least...

Commodity blogging

In an article about Mommy Bloggers on her Greenbanana blog, Heather Yaxley evokes the law of supply and demand, noting that “there are too many motoring writers and too few outlets for their words”. She raises a key issue that I don’t think anyone has discussed yet. Will the much heralded rise of the citizen journalist be undermined by the commoditization of the citizen journalist? If so, it seems to me that for a PR...

Authentic CEOs

I like the approach Marc Wright from Simply Communicate and Vice Chair of the IABC Europe and Middle East Region takes to discussing authenticity and corporate leadership. First he provides three sets of CEOs that he compares and contrasts (although it’s not always clear to me why those particular people are paired). And then he extracts a list of 10 pointers to help achieve a more authentic voice for the CEO.

Information overload: a public relator’s risk, but also an opportunity….

In a report here from an Iabc conference last February in Lugano I suggested a thorough consultation of Martin Eppler and Jeanne Mengis ‘s research paper on informaton overload as the best presentation of that conference. I attached the paper, but was immediately warned by a Iabc Guardian that the paper was not for consultation by non Iabc members, and was kindly requested to take it down. I was then (and am today) happy to...