My major takeaways from the Milano Euprera Congress. How our professional community can help bridge the gap between what is really happening in the global market place and what we think is happening.

While there were few remaining doubts in Milano for me that the institutionalization process of the public relations function is ‘a fact of organizational life’, especially after the presentation of the three research reports in the final plenary session, and the rooted impression that in other parts of the world besides Italy, Europe and the United States the process is even more pronounced, even if no figures were presented at the Euprera Congress…the substantial impression...

Lions or donkeys – is PR ready for the challenge of Institutionalization?

The recent Euprera congress in Milan advocated insitutionalization of PR as a strategic leadership function, where organisations value communications as a strength in the same way that they respect other expertise among the executive.  The impression was that PR practitioners are "lions" being led by "donkeys" who fail to recognise our courage and competence as they task us instead in fighting futile tactical battles.  (My analogy being the views towards the British generals of World...

Kristin Johnson gets input from industry leaders: how Knowledge Management could support transition from personal to organizational influence

Sample quote from Kristin Johnson’s grad study of authoritative senior professionals from (worldwide) major international organizations and institutions: “I think that PR has always been about relationships, but it has changed fundamentally in that relationships have almost become the primary responsibility of a PR practitioner—and it’s not just with the Wall Street Journal or New York Times—it’s relationships with everyone who has a significant influence on the reputation of your company. I think it’s great...

On the current crisis, institutionalization and regulation…

Would a more ‘institutionalized’ PR function have performed a more useful function of warning and advising financial institutions over the last few years? I suspect not – because the process of institutionalization would have removed detachment from the PR function. This comment from Richard Bailey in a recent criticism of the Euprera Congress theme on its website, and even more so if you look at another post by Richard on the same issue on his...

A radical view of PR

PR Conversations often seems to advocate the two-way symmetric “normative” approach to public relations, but it is important to recognise the limitations of this “ideal” as championed by Grunig and his followers and at the very least, engage with alternative, critical or radical perspectives.

Eric Koper: avoiding the sliding path from from narcisism to onanism.- Fraser Likely: how stakeholders change organizations – Benita Steyn: on Ed Freeman and disintermediation.

I am grateful to the many scholars, professionals and students who have generously contributed to the ongoing debate on institutionalizing public relations, at the wake of the upcoming Euprera Congress (final program is first class and on the way to publication…), and would like to encourage further thoughts and elaboration on a conceptualization which, at this point, appears to me even more necessary than before we began our debate. I open here a new post...

PR case studies from countries in transition

Judy Turk and Linda Scanlan are back with the third edition of The Evolution of Public Relations: Case Studies from Countries in Transition. The book, published free online by the Institute for Public Relations, was made possible by generous project funding from Philips and Schering-Plough.

Communications chief, Barry Patterson, describes the CFC’s 20th year, including how stakeholders spontaneously serve as brand ambassadors (updated)

The Canadian Film Centre (CFC) launches Canada's most creative ideas and voices in film, television and new media to the world. From April 2008 to March 2009 the CFC—Canada’s largest advanced-training institution for media professionals—celebrates 20 years of bringing inspiring storytellers to the world.