The communication process more important than outcomes on PR Conversations

Process is more important than outcome When the outcome drives the process we will only ever go to where we’ve already been. If process drives outcome we may not know where we’re going, but we will know we want to be there. –Point #3 from (internationally renowned designer) Bruce Mau’s Incomplete Manifesto for Growth Currently I’m transitioning from thinking-mode process to writing for my June Bytes from the PR Sphere column (which covers the intersection...

A defining moment for public relations

By Terry Flynn, PhD, APR, FCPRS Setting the stage for a defining moment for public relations Over the past few weeks, hundreds of public relations professionals were engaged in the Public Relations Society of America-led initiative to “redefine” public relations. This program, which includes the support of various public relations organizations—such as the International Association of Business Communicators (IABC), the UK’s Chartered Institute of Public Relations (CIPR) and the Global Alliance for Public Relations and...