Til Death Do Us Part? Models of Engagement

Last week I had the pleasure of discovering the Champagne Bar at St Pancras station in London in the company of Michael Klein, an excellent internal comms professional currently based in Brussels. The subject of engagement came up, and Mike got pretty passionate. He thinks that the term “engagement” is bandied about too lightly and that organizations haven’t really thought through what kind of engagement they mean or really want. While he has articulated his...