Jon Iwata at the Yale Club last night. Are corporate ideology and cultural integralism back in town?

Last night, at New York’s Yale Club, I participated in the Institute for Public Relations’ Annual Distinguished Lecture and Awards event. The lecture was by Jon Iwata, IBM’s Senior Vice President, who heads the marketing, communication and citizenship organization departments of that company. A full house, jammed with many of America’s most senior and reputed public relators. On my side, a lot of curiosity for Iwata. I have always admired IBM and, as he’s been...

A stakeholder relationships approach to global climate change

Business as UnUsual as the reset for organizational thinking and Changing Mindsets by focussing on the consequences and not the concept of climate change for the public debate. These are my major takeaways from last Friday’s closed door sherpa meeting of global experts, leaders and thinkers of sustainability convened in Rome by Enel. Basically this amounts to what I would call, mostly a stakeholder rleationships agenda. Period. On one hand, the Business as UnUsual concept...

Tidbits: one, two, three, four…who are we all rooting for?

Tidbit 1. From Louvain la Neuve on ‘Contredire L’enterprise’: °today’s title implies that corporates speak and others react, but be careful in overemphasising corporate win, warns Jean Pierre Beaudoin; °organizational conflicts are less manageable today, also because of social media, says Jean Marie Charpentier; °state institutions are abruptly importing managerial models at their own risk and peril, suggests Yves Winkin. These are my major takeaways from a full day of academic and professional homage to...

Invent what you like, but at the end, you communicate-with to develop relationships. Even Roberts and Sorrell now say this of advertising!!

Only a few days ago in Rome Kevin Roberts, the global Ceo of Saatchi, addressing a professionally mature corporate audience, said something like ‘ the most dramatic change which is disrupting the advertising markets is that we are now required to develop relationships with customers’. Sir Martin Sorrell , Ceo of WPP, said more or less the same about one year ago in New York.

Timeless civility (from a Russian vault)

Few would argue that, at its core, the public relations role is about engagement. It’s about conversations and building relationships with stakeholders, both identified and unknown. In the social media sphere some proclaim that there are new rules for engagement…but I don’t actually think that much has changed

What comes after Grunig? Take a look at these two documents before you reply…

Most visitors of this blog are well aware of Jim Grunig, if not for other reasons, because they remember an extensive interview he gave us almost a year ago. Since then, while visiting colleagues, speaking with students or professional associations around the world, I often am asked a question which seems to be looming about out professional body of knowledge. What comes after Grunig? Now, for the exclusive curiosity of cherished visitors, take a look...

From Paul Seaman: defending public relations against social media hype

Recently, I’ve been involved in a lot of debate and chatter about the implications of social media. As a consequence, Toni Muzi Falconi asked me whether I’d like to draw some lessons for PR Conversations. Thanks, Toni, and here goes: It is often said that we are witnessing the birth of a media revolution which amounts to a social, economic and political transformation. I don’t agree. I’m almost sorry what follows isn’t a bold settled...

From Paul Seaman: defending public relations against social media hype…

Recently, I’ve been involved in a lot of debate and chatter about the implications of social media. As a consequence, Toni Muzi Falconi asked me whether I’d like to draw some lessons for PR Conversations. Thanks, Toni, and here goes: It is often said that we are witnessing the birth of a media revolution which amounts to a social, economic and political transformation. I don’t agree. I’m almost sorry what follows isn’t a bold settled...

On Berlusconi again: when advertising and information find a synthesis and fiction becomes the only reality

Some of my international friends and colleagues have been probing me in these weeks to try and rationalise, from a communicational perspective, what is going on in my country. A country which sees a priapist Premier, I wouldn’t say merrily… but certainly successfully, thrive through a national as well as global, ongoing now for months day-in-day-out reputational storm which has -yes!- turned him into the laughing stock of most global and national elites (including his...

Information overload: a public relator’s risk, but also an opportunity….

In a report here from an Iabc conference last February in Lugano I suggested a thorough consultation of Martin Eppler and Jeanne Mengis ‘s research paper on informaton overload as the best presentation of that conference. I attached the paper, but was immediately warned by a Iabc Guardian that the paper was not for consultation by non Iabc members, and was kindly requested to take it down. I was then (and am today) happy to...