A year end invitation to discuss the global public relations attack against Google

I have no personal gripe with Google If anything, as an intense yet only partial user of its many and increasing services, I am a satisfied consumer of Google. This however does not necessarily imply that I am an ally. You have surely realized over these recent weeks and months that Google is under an intense public relations attack globally driven by an explicit and implicit coalition of mainstream media and book publishers , of...

Public Relations, Capitalism and Democracy – Public Relations and Development: two provoKations from my excellent students

I have just concluded my course on global relations and intercultural communication at NYU in New York. The intense interaction with 10 highly committed graduate students –two Russian, three American, one Brazilian, one Colombian, one British, one Singaporean– allowed me the opportunity to review some of my less resilient stereotypes and learn much more from them than each of them individually from me. That is the beauty of communication -even in the non symmetric environment...

+10%! those increasingly muddy waters between evaluation/measurement and return on investment

A few days ago, I accompanied a few colleagues to an important pitch for a global public relations program on behalf of a prominent market leader on which we had been feverishly working for the three preceding weeks.. We went through the whole proposal and, at the very end, the Ceo asked: ‘ok, this is all very fine and dandy, but how would you estimate the impact of all this on our bottom line?’.

Jon Iwata at the Yale Club last night. Are corporate ideology and cultural integralism back in town?

Last night, at New York’s Yale Club, I participated in the Institute for Public Relations’ Annual Distinguished Lecture and Awards event. The lecture was by Jon Iwata, IBM’s Senior Vice President, who heads the marketing, communication and citizenship organization departments of that company. A full house, jammed with many of America’s most senior and reputed public relators. On my side, a lot of curiosity for Iwata. I have always admired IBM and, as he’s been...