Contending for content – PR, journalism and marketing

Back in the 1970s, there was a vision of a paperless office; whilst the futurist, Alvin Toffler predicted increased technology was creating information overload. The reality is that we’re using more paper than ever – alongside an ever exploding volume of online content. I’m sure I could find data to illustrate the trend, but I’m overwhelmed with infographics, slideshare presentations, YouTube videos and a zillion other sources. There’s so much stuff out there (and increasingly...

Closing the door on the gatekeeper role in PR

At a Sustainable Conversations event earlier this week (organised by Kantar Media), I started to think about the impact on both public relations and journalism of ongoing communications changes. In particular, it is clear neither occupation can maintain their traditionally exclusive roles as ‘gatekeepers’ in filtering and controlling the flow of information that is communicated to publics. With anyone and everyone potentially able to express an opinion and be listened to, many of the taken-for-granted...

Lies and Secrets: the currency of public relations

You don’t have to dig too far to find criticisms of public relations as involving lying and other less than ethical practices. The normal response from the industry is denial, citation of codes of conduct and finger pointing at isolated ‘others’. But is lying really an absolute ‘do or don’t do’ matter? In reality, doesn’t everyone tell lies to some extent on a regular basis? So as professional communicators, doesn’t that mean PR practitioners trade...

PRoust Questionnaire: Al Clarke

The PRoust Questionnaire provides a quick insight into a public relations practitioner’s interests and point of view, as well as his or her professional beliefs and values. If you are not familiar with the original 19th-century Proust Questionnaire, please see details at the end of this post. PRoust Questionnaire answers from Al Clarke: 1. What is your most striking characteristic as a PR practitioner? Always open to new ideas and committed to help make things work....

PR use of statistics on trial – where’s your evidence?

Guest post by Nigel Hawkes. Healthcare reform is controversial, as both the US and the UK have found. In Britain, a chorus of protest has been generated by a Bill to reform the National Health Service. Some of the most powerful interventions have come from the Royal Colleges – highly-esteemed bodies that exist to promote and improve the practice of different medical specialties. I’ve been struck not by the positions taken, which are strongly opposed...

PRoust Questionnaire: Don Radoli

The PRoust Questionnaire provides a quick insight into a public relations practitioner’s interests and point of view, as well as his or her professional beliefs and values. If you are not familiar with the original 19th-century Proust Questionnaire, please see details at the end of this post. PRoust Questionnaire answers from Don Radoli, Senior Communications Adviser at The Norwegian Immigration Appeals Board: 1. What is your most striking characteristic as a PR practitioner? I try...

Relationship advice for PR practitioners

Relationships are in the DNA of PR – in fact, the name itself indicates the function manages relations with publics.  But the priority in PR practice is largely on writing skills rather than interpersonal ones; whilst although academic definitions and literature highlight two-way communications, they largely omit what is required to build and maintain mutually beneficial relationships. Most of the focus on communications skills is still primarily on an ability to write.  Even here, the...

PRoust Questionnaire: Richard Bailey

Richard Bailey MCIPR experienced public relations educator (university and professional qualifications) and a former business journalist and PR manager/consultant. The PRoust Questionnaire provides a quick insight into a public relations practitioner’s interests and point of view, as well as their professional beliefs and values. If you are not familiar with the original 19th-century Proust Questionnaire, please see details at the end of this post. 1. What is your most striking characteristic as a PR practitioner?...

PRoust Questionnaire: Nelly Benova

The PRoust Questionnaire provides a quick insight into a public relations practitioner’s interests and point of view, as well as their professional beliefs and values. If you are not familiar with the original 19th-century Proust Questionnaire, please see details at the end of this post. 1. What is your most striking characteristic as a PR practitioner? Being able to gather the real picture of the situation even when the facts tell me the opposite. 2....

What do digital immigrants really know about social media? Part II

This second part of a conversation about the role of social media in PR moves on to reflect on the practices of organisations and their representatives in this ever changing terrain. Heather Yaxley and Judy Gombita share their views and offer some cautionary advice. Judy Gombita The previous post referenced the Pew Internet “Generations Online” report; this time let’s look at the Edelman Trust Barometer 2011. From the Edelman January 25, 2011, news release, “Skepticism...