On Berlusconi again: when advertising and information find a synthesis and fiction becomes the only reality

Some of my international friends and colleagues have been probing me in these weeks to try and rationalise, from a communicational perspective, what is going on in my country. A country which sees a priapist Premier, I wouldn’t say merrily… but certainly successfully, thrive through a national as well as global, ongoing now for months day-in-day-out reputational storm which has -yes!- turned him into the laughing stock of most global and national elites (including his...

Test of the Twitter Broadcasting System

One of the arguments of the proponents of social media is that the audience reigns, choosing which content it wants to consume. Broadcasting is bad, the logic goes, because it doesn’t target messages to specific audiences and doesn’t allow them to choose the desired content. On that basis, my admittedly limited experience with Twitter makes me feel like many of the people on the network are guilty of the same crime, except worse: at least...

Lessons on targetting audiences from Iran

One of the things that has struck me in the coverage of events in Iran is how well protestors there seem to have grasped a basic point of effective communications that bizarrely seems to elude many organizations: you need to talk to the audience in terms they understand and in terms that will resonate with a wide audience.

Lies, Damn Lies and Twitter

When used properly, statistics can be very informative. However, some statistics are meaningless, and some are dishonest. Interpreting statistics requires some technical knowledge, and most people do not have the basic training to know how to read statistics and to take them with a grain of salt. Statistics are particularly misleading with regard to the early days of any phenomenon because percentages are distorted by the small base: moving from 1 to 8 readers/users/etc. is an...

Dispatch from Oz: Think privacy isn’t important? Aren’t you glad this loo isn’t made of glass?

In 2003, Privacy Victoria launched a sponsorship of the Platypus House at the Royal Melbourne Zoo. At the time the then-Privacy Commissioner, Walkley Award winner, and ex-journalist, Paul Chadwick, indicated, “Privacy Victoria sponsors the platypus at the Melbourne Zoo because these fascinating monotremes are a natural symbol for the idea of privacy. Platypuses are shy, discreet and wary, innately valuing their privacy. The sponsorship aimed at helping people think about privacy in a new and engaging way.”

Reputation lost, reputation won: Lessons from Aristotle and Barack Obama. Ronel Rensburg on Rhetoric and Public Relations. A South African Perspective.

by Ronel Rensburg While watching the acceptance speech (“This is your victory”) by Barack Obama upon winning the presidential race in Chicago, I experienced a long-forgotten feeling of excitement towards political rhetoric as well as a stirring of new-found hope for the USA and the rest of the world. In the presence of hundreds of thousands of people in awe, history was made and lessons were learnt of how communication and public speaking ought to...

Communications chief, Barry Patterson, describes the CFC’s 20th year, including how stakeholders spontaneously serve as brand ambassadors (updated)

The Canadian Film Centre (CFC) launches Canada's most creative ideas and voices in film, television and new media to the world. From April 2008 to March 2009 the CFC—Canada’s largest advanced-training institution for media professionals—celebrates 20 years of bringing inspiring storytellers to the world.

Filling a PR void of “established media outlets” in Canada

At least that’s what members of the Canadian Public Relations Society (CPRS) were told on July 8, 2008, in an e-mail blast (presumably) provided by US-based publisher director, Julia Hood, which announced the new PRWeek Canada newsletter. Although I certainly welcome the addition of Canadian-specific information (“news and features, trend stories, profiles, and Q & As with leaders in the industry”), the tone of the announcement did come across as somewhat condescending.

election polls are only the tip of an iceberg for an essential review of understanding reality as it unfolds ever so fuzzily…

Once again most polls conducted for the recent Italian elections were wrong. Giuseppe De Rita, a highly intelligent and reputed analyst, sentenced: Italians are born liars. So what else is new? Helas! This is but the tip of an iceberg which calls into question, and not only in Italy, a number of ‘truths’ in many traditional activities such as market, political and social research, analysis, public relations, procurement, journalism…..