I was recently summonsed to the Presidency in Pretoria to come and assess their “internal communication”. It struck me – once again – that even in the highest order of government – the concept of internal communication is totally forgotten. Nobody – except for the newly-appointed head of the section – had any idea of the concept of internal communication or why it might be important. The question that came up: If the government of a country neglects internal communication in its corridors, how should the nation interpret the government’s treatment of other levels of its communication?
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