Assessing Ottawa Public Health’s ongoing response to the endoscopies infection scare

Guest post by Josh Greenberg, PhD

Establishing the scenario
In a hastily organized media conference on Saturday, October 15, 2011, the City of Ottawa’s chief medical officer of health, Dr. Isra Levy, announced that a local, privately owned “non-hospital” medical clinic failed to follow proper infection control measures, resulting in the potential exposure [...]

Public relations 2011: PR primer for (social) networking

Earlier this year on PR Conversations, The wind is in Craig Pearce’s sails, detailed availability of this Australian’s free e-report initiative, Public relations 2011: issues, insights and ideas, which features a roster of international authors and original articles.
The sole Canadian representative, one of my two contributions is now online; following is an excerpt.
PR primer for [...]

PR rules not OK

For an occupation that depends on freedom of expression to operate, it seems there are many who relish nothing more than imposing rules on the practice – and even the conceptualisation – of public relations.
First we have calls for a licence to operate, regulation, accreditation or registration of practitioners.  Even if you voluntarily join a [...]

Improving stakeholder relationships through nets, neuros and algorithms

Guest post by Toni Muzi Falconi
Idea genesis
Public relations practice seeks to identify and convince potential influencers in advocating ideas, arguments, products and services in line with client or employer objectives, thus attempting to overcome the limitations of outreach and credibility.
The issue of relationships with stakeholders – powered by the increasing pressure of expectations on [...]

The wind is in Craig Pearce’s sails

New e-report: Public relations 2011: issues, insights and ideas
In December 2010 an email arrived in my inbox originating from the other side of the world, inviting participation in an intriguing project initiated by Australian (online) colleague, Craig Pearce: a planned (free) e-report comprising a variety of contributions from PR practitioners and academics located in different [...]

The serious business of public relations

It is interesting that the word ‘consultant’ derives from the Latin, consultare, meaning to debate or discuss.  That implies its function is to assist in two-way communications – yet, the role of management consultancy is positioned as assisting organizations to improve performance, through logical analysis and development of plans.  The focus is more on management [...]

Public relations remains focused on media relations

From a PR perspective, there’s a problem with all the discussion regarding the merits or otherwise of paywalls to access online content, the impact of social media or the role of PR versus marketing in this brave new world.  It’s all about the media – with little consideration of what we should really be interested [...]

Is there such a thing as European public relations?

By Janette van Kalkeren
The European continent comprises 51 countries with a total of 837 million habitants. Of these, 27 countries (500 million citizens) are members of the European Union (EU), within which there is free movement of people, goods, services and capital; 16 of these countries have the same currency, the Euro. So does this [...]

The four Cs of centralized vs localized message development

Cost, Complexity, Control and Credibility
By Diane K. Rose
We’ve all heard the mantra that organizational messaging must be consistent across all stakeholders — that it solidifies branding, builds trust with customers and employees, communicates the value of products and services and so on.
Got it. Understood.
Now throw globalization into the mix. Whether you embrace or detest it, [...]

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