Selecting stakeholder groups for effective communication in the 21st-Century

As an employee relations (or internal communication) professional, how do you specifically identify your stakeholders?
What approach and methods do you adopt and how do you implement them appropriately in order to communicate clearly?

A guest interview and conversation between
Toni Muzi Falconi and Rachel Miller
Recently Toni Muzi Falconi approached PR Conversations about some of [...]

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Is there such a thing as European public relations?

By Janette van Kalkeren
The European continent comprises 51 countries with a total of 837 million habitants. Of these, 27 countries (500 million citizens) are members of the European Union (EU), within which there is free movement of people, goods, services and capital; 16 of these countries have the same currency, the Euro. So does this [...]

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Stockholm Accords: an update. If you are not in Stockholm my friends, tough luck…

Before this blog changes format, look and prime authors (I will now continue to post occasionally, but only as a contributor and no longer as coordinator), I would like to report on the very intense and (so far) highly rewarding experience of the Stockholm Accords process that has involved me directly in these last few [...]

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OOPS! Gordon Brown’s recent debacle leads public relators to think this one out, with some care….

If a subject to be trusted is ‘one who does what he says….walk the talk and, when useful, talk the walk…’ then we must discipline ourselves to think, speak privately and publicly as if our thoughts and words were to appear on the front page of the New York Times.

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Public Relations before, during, after acquisitions and mergers. Fascinating lessons from Poznan, Poland!

Ok… it took me more than 20 hours by van to return to Italy, while an Icelandic dust closed all of Europe’s airports… courtesy of two young polish drivers (found via the Internet the evening before by one of my benefactors Monika Bogdal from Poznan’s University of Economics… the power of social media…)… yet I [...]

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Stockholm Accords first draft up for comments. Please contribute, suggest, criticise and help shape the future of our profession

Have you ever heard of any profession uniting more than 70 national professional associations to implement a global yet highly flexible and local advocacy program to enhance its own perception in society by arguing issues where it believes to contribute more value to social, private and public sector organizations?
This blog has already discussed the Stockholm [...]

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Why Every Communicator Should Agonize about France’s “Game of Death”

The power of the media and the ethics of communication are recurring themes for PR professionals and other communcators. Can an authoritative media voice push anyone to cross ethical lines they think are non-negociable?

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“Intel inside&”? Reinventing our profession … before extinction?

In a nutshell: the world gets more complicated, communication as a dialogue function is increasingly demanding, all stakeholders claim a legitimate interest in a corporate and “pull” what they need, while the communication professional reminds me of the young Dutch boy trying to halt the water bursting through the dam by putting his little fingers in the cracks.

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Social Media go Mainstream? Euprera spring symposium in Gent (Belgium)

The most stimulating came from Betteke Van Rule: never has public relations been more public! she said from the floor. Which led me to think that, yes!, public relations is definitely about relationships with publics, as many of us have always claimed.

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To listen, to engage: empty buzzwords?

“Over the past years, we’ve seen very smart people make mistakes because they didn’t understand the context in which they were operating” – this sentence is extracted from an interesting op-ed column of last Friday’s NYT under the title ‘the power elite’

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