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Posted by Heather Yaxley on July 25, 2011 · 7 Comments
Not surprisingly there’s been a great deal of discussion of ethics in relation to the News Corp phone-hacking scandal. Although journalism and corporate governance are facing the real ethical questions, public relations has been brought into the mix by many commentators. Indeed, the Vancouver Sun attributes any ethical lapses in journalism to the practice of [...]
Posted by Heather Yaxley on December 29, 2010 · 15 Comments
Undoubtedly 2010 has been the year of the mega crisis, which as the Guardian’s City editor, Richard Wachman recently commented [when talking about BP's reaction to the Gulf of Mexico oil spill] provide ‘a textbook example of how not to do things and will be studied by students of PR for years to come’.
Not suprisingly, [...]
Posted by Heather Yaxley on October 14, 2010 · 34 Comments
On the face of it, the handling of international media relations following the Chilean mining disaster has been a triumph. It appeared to strike the perfect balance between control and lightness of touch.
The open communications approach that was evident from initial reports of the collapse of the mine reflected the leadership style of the Chilean [...]
Posted by Toni Muzi Falconi on April 30, 2010 · 5 Comments
If a subject to be trusted is ‘one who does what he says….walk the talk and, when useful, talk the walk…’ then we must discipline ourselves to think, speak privately and publicly as if our thoughts and words were to appear on the front page of the New York Times.
Filed under PR Vision · Tagged with Change, Communication, Crisis Management, Culture, Democracy, Education, ethics, Evaluation, Influence, Reputation, Social impact, Social Responsibility, Society
Ok… it took me more than 20 hours by van to return to Italy, while an Icelandic dust closed all of Europe’s airports… courtesy of two young polish drivers (found via the Internet the evening before by one of my benefactors Monika Bogdal from Poznan’s University of Economics… the power of social media…)… yet I [...]
Posted by Heather Yaxley on February 9, 2010 · 3 Comments
Open any public relations textbook and the section on crisis management will include examples of how organisations have demonstrated “best” or “worst” practice. And, it’s not just the textbooks, as recent incidents have seen plenty of advice from PR “experts” through online and social media.
Posted by Catherine Arrow on January 11, 2010 · 9 Comments
Read the paper? Nah – that’s old news. Watched the broadcast? No need, we were there when it happened. Tracked Twitter trends to spot what’s unfolding? Didn’t bother, we saw it coming because we know and work directly with the community. How did you tell people? We operated a Living Story.
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On Berlusconi again: when advertising and information find a synthesis and fiction becomes the only reality
Posted by Toni Muzi Falconi on August 8, 2009 · 4 Comments
Some of my international friends and colleagues have been probing me in these weeks to try and rationalise, from a communicational perspective, what is going on in my country.
A country which sees a priapist Premier, I wouldn’t say merrily… but certainly successfully, thrive through a national as well as global, ongoing now for months day-in-day-out [...]
Filed under Seasoned Posts · Tagged with Audience, Comment, Communication, Crisis Management, Culture, Debate, Democracy, Journalists, Listening, Media, Politics, Public Relations, Publics, Reputation management, Social impact, Society